Retail Omni-Channel Strategies

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10 Predictions for the Retail Industry

By Leslie Hand – 4 Comments

Retail leaders determined to disrupt and create sustainable competitive advantage will engage in digital transformation (DX). They will recognize that digital transformation is much more than applying incremental technologies at the edge to create new experiences. Digital transformation requires holistic redesign of business strategy/leadership, business processes, human engagement (workforce and others), information monetization, and technology.

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