Retail Omni-Channel Strategies

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Photo of Leslie HandOffline

If you know me, you know that I love retail, and you know that I like to shop - what better way to understand what's going on in the business ;-). Those of you that worked with me in the distant past might remember when I wore skirts and dresses to work, but I pretty much stopped doing that 10 or so years ago. I still like to dress up once in awhile, and I usually reserve wearing dresses for special occasions. My colleagues who saw me at dinner last week got to experience the dressed up, out of workplace Leslie, and most reported that I "clean up nicely"! I say this because it is an important factor in the story I am about to tell about the search for a dress for a planned black tie affair. I tell this story as a reference for how the retail experience needs to change in the very near future.

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