Retail Omni-Channel Strategies

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Photo of Greg GirardOffline

NRF 2014--An Analytics Perspective

By Greg Girard

Naturally enough, and appropriately so, NRF 2014 signaled that the year ahead will see business intelligence vendor, services companies, and broad footprint application vendors strengthening their analytic applications and services for generating profit and engaging customers. Overall the largest-ever NRF Big Show gave plenty of evidence that retail technology investment is ramping up. At one end of the market, we expect that given the maturity of application and services offers on the market now and the experience, diligence, and leadership with which retail buyers of technology are moving ahead, we will see positive momentum of success building on success. At the other, we expect continuing experimentation and innovation where success can rise Phoenix-like from failure.

Photo of Leslie HandOffline

The National Retail Federation's Big Show 2014, with more than a reported 30,000 attendees was bigger and better than ever, and reinforced our expectation that retailers will make significant investments in technology in 2014. Personal observations confirmed by vendor reports indicate that this year's attendees planned well and were very focused, resulting in fabulous high quality dialogues. Some of my observations from the event follow – more will come later.

Photo of James WesterOffline

This year's National Retail Federation conference provided an opportunity for retailers and vendors to discuss recent security breaches.

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