Retail Omni-Channel Strategies

Archives for February 2013 « Recent Articles

Photo of Hana ChmelovaOffline

A few weeks ago, I needed to buy a new cell phone to replace a broken one. I needed it right away. I had two options: go to a classic bricks-and-mortar store, or order one from an online store. A classic store would have been expensive, but the Internet would have taken several days, at least – and I might not have been home when it arrived, meaning a trip to the post office. (If I had paid for express delivery, I would have lost the discount gained by shopping online.)

Photo of Leslie HandOffline

After my last post regarding the transformational technology needs of the grocery segment, Dan Gilmore, President and Editor-In-Chief of Supply Chain Digest contacted me to do a Skype interview on the topic.

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