Retail Omni-Channel Strategies

Archives for September 2012 « Recent Articles

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Earlier this month Simon Ellis, my IDC Manufacturing Insights colleague, and I had the opportunity to attend IBM's second annual Smarter Commerce conference in Orlando. Better organized, and attended, than their inaugural event in San Diego last year, the message from IBM was much more complete and comprehensive - given both the internal progression of their messaging and the aggressive acquisition of key parts of the overall portfolio.

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Retailers all hear the stories of resounding inventory control improvements at Macy's and other retailers. We have also all heard announcements from others including JCP (JCPenney) about how RFID will be integral to their next chapter of omnichannel commerce. I thought it would be appropriate to review a quick list of qualities that retailers will want to identify in technology partners that support their RFID enablement efforts.

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