Retail Omni-Channel Strategies

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When Black Friday Comes

By Robert Parker

Despite some fundamental changes in shopping patterns, our industry in the US always seems to hold its collective breath around the level of shopper activity the day after Thanksgiving (the media over hyped Black Friday) as a harbinger of the health of the holiday season.  For obvious reason, this year's Black Friday took on even more urgency and, despite schizophrenic consumer confidence numbers and high unemployment, the early reporting is encouraging.  Don't believe for a minute, however, that

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Having just returned from a conference, Item-Level RFID: Road to ROI, sponsored by VICS and CSCMP, we have fresh perspective on the value of RFID in  specific retail categories including apparel, footwear and furniture. Early analysis of the carefully measured results of trials show that retailers can tackle improving the real thorns in their side regarding item level accuracy -  that is both the problem of theft and in store execution.  While many retailers may minimize the size of these pro

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