Reminders

What Does Customer Experience Mean for Manufacturers?

By Heather Ashton – March 10, 2014
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Customer experience (CX) is increasingly being viewed by manufacturers as a necessary element of business-to-business (B2B) transactions, one that is enabled by the 3rd Platform, specifically social, mobile, cloud, and big data analytics. This blog takes a closer look at the topic of CX through the manufacturing lens.

 

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