Although 'software-as-a-service' and 'cloud' are all the rage, in the supply chain space – particularly logistics and fulfillment – 'as-a-service' has proven to be tricky. Certainly there are some interesting offerings from companies like GT Nexus, but for many manufacturers, the heavily outsourced nature of physical logistics has made the implementation of SaaS problematic.
So, it was with interest that I noted CH Robinson's recent announcement of a global managed TMS offering. Specifically that 'TMC, a division of C.H. Robinson Worldwide, Inc., has expanded the capabilities of its Managed TMS, making it the first organization to offer TMS software plus managed services globally. C.H. Robinson is one of the largest third party logistics (3PL) companies in the world, providing global multimodal transportation services and logistics solutions'. Marketing copy about being the first aside, this is an interesting evolution of 'as-a-service' offerings in a space where, frankly, most manufacturers are looking to outsource the complete process – not just 'trucks and sheds'. Does a fully managed TMS service appeal to you? I would love to know what you think?