Service Information Delivered Dynamically Does the Job

By Sheila Brennan – March 4, 2011
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Boeing and Whirlpool are on to something. While these two companies are from different industries, make radically different products and have very different customers, they share similar service challenges. These engineering-oriented industry leaders also have something else in common. They both use PLM software from PTC, and are also now looking to adopt PTC's Arbortext Service Information Solution (SIS).


About the author

Sheila Brennan

Program Manager - Aftermarket and Service StrategiesIDC Manufacturing Insights

Sheila Brennan examines key trends, technologies and best practices in intelligent service and warranty strategies, and how best in class companies use IT in aftermarket operations for competitive…


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