Definition of the Product Evolves: See How in Upcoming 2014 PLM and Aftersales Service Predictions Webcast

By Sheila Brennan – December 13, 2013
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As 2014 unfolds, modernized Product Lifecycle Management (PLM) Strategies will necessitate deeper and broader PLM system adoption, tighter integration with enterprise IT, and the ability to leverage the "pillar technologies" to achieve greater business value from PLM investments. We see PLM evolving as the definition of "the product" evolves – in particular, from a focus on just the product, to "products as services," the"product as an experience," the "co-created product," and so forth. This trend is reflected in innovative new frameworks and business models, such as Product Lifecycle Economics and "Smart Services."


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Sheila Brennan

Program Manager - Aftermarket and Service StrategiesIDC Manufacturing Insights

Sheila Brennan examines key trends, technologies and best practices in intelligent service and warranty strategies, and how best in class companies use IT in aftermarket operations for competitive…


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