Chrysler Wages War on Warranty

By Joe Barkai – September 7, 2010
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Chrysler is launching a new dealer process to submit warranty repair of paint, glass and trim damage.  Under the new rules, dealers must submit digital images of the damage with the pre-authorization request to the Central Warranty Contact Center. Chrysler promises dealers faster authorization and payment processing: repair pre-authorization will be granted within 15 minutes of receiving the digital images, and payment of most claims within 48 hours. Traditionally, the pre-authorization and approval pr


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Joe Barkai

VP Research, Product Life-Cycle StrategiesIDC Manufacturing Insights


Offline Krishnakumar Unnikrishnan said 7 years ago

Photo of Joe BarkaiOffline Joe Barkai said 7 years ago

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