Healthcare Transformation

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Are EHRs to Blame for Ebola Mistakes?

By Judy Hanover

US healthcare providers have been working hard to learn to use electronic health records (EHRs), since implementation began in earnest in 2010. While EHR adoption has been successful, with the industry moving from just 30% adoption in 2010 to near saturation by the end of 2014, user satisfaction and productivity with the applications has lagged behind. The challenge of buying, implementing and maintaining the EHR software, adjusting workflows to incorporate the new software, meeting meaningful use requirements and changing business models to value-based care at the same time, has overwhelmed many hospitals and clinics. The frustration with EHR was likely a factor in an October 1 press release made by Texas Health Resources, whose hospital Texas Health Presbyterian, made the first US diagnosis of Ebola in its Dallas, TX location.

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