Healthcare Transformation

Archives for November 2013 « Recent Articles

Photo of Sven LohseOffline

After Thanksgiving, there's the Nov 30 deadline for release of 2.0.The catastrophic failure of the initial launch on October 1 likely won't be repeated. But will the re-launched site function well enough? The whole nation will be watching. This is especially true for the IT systems integration specialists who have made their careers out of "pulling the ox out of the ditch." Questions that insiders with systems integration experience will likely be thinking:
- Is QSSI the right choice for the general contractor/program manager role?
- Are the new metrics for the website/call centers success appropriate and achievable?
- Are the external dependencies inside and outside the government now manageable?

Photo of Massimiliano ClapsOffline

IDC Health Insights predicts that healthcare providers will accelerate adoption of advanced operation management approaches, such as lean management. The long-term sustainability of such practices depends on tackling challenges that the Veneranda Fabbrica del Duomo di Milano grappled with for centuries.

Photo of Lynne A. DunbrackOffline

Healthcare is undergoing a mobile transformation as a result of the consumerization of technology and the digitization of patient health information. Increasingly physicians want to use their own mobile devices to care for patients. In a recent IDC Health Insights survey, nearly half (43.6%) of the surveyed physicians used their own smartphone and 23.5% of physicians use their own tablets. Consumers, too, want to use a mobile device to interact with their health plans and physicians, and manage their health. There are tens of thousands of mobile health applications in the public apps stores of Apple, Google, and Microsoft that consumers can download for free or for a modest fee.

Photo of Judy HanoverOffline

User Satisfaction with Ambulatory EHR

By Judy Hanover

While EHR adoption has been successful, with the industry moving from just 30% adoption in 2010 to near saturation by the end of 2013, user satisfaction and productivity with the applications has lagged behind. The challenge of buying, implementing and maintaining the EHR software, adjusting workflows to incorporate the new software, meeting meaningful use requirements and changing business models to value-based care at the same time, has overwhelmed many ambulatory practices. The overwhelming problem with EHR in all care settings is lost productivity. In a recent IDC study, 58% of ambulatory providers reported that they were unsatisfied with their EHR, and 85% of these reported their biggest problem with the EHR was lost productivity. As EHRs are clearly here to stay, the question for ambulatory practices to consider is how they will restore or compensate for lost productivity, and if they will do it with the current generation of EHRs or wait for 2nd generation products?

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