Acumatica is holding its 3rd annual Partner Summit in Lansdowne, Virginia this week (Aug 19-23, 2013). Never heard of Acumatica? Well that is about to change. Acumatica, with headquarters in Kirkland, Washington, is one of the fastest-growing cloud-ready ERP solutions in the market. They are laser focused on the small/medium business space with both Acumatica-branded solutions as well as an impressive line-up of OEM partners. There's a lot to like about Acumatica, including its focus on cloud ready ERP for the small-medium business market and its partner strategy.
Acumatica is holding its 3rd annual Partner Summit in Lansdowne, Virginia this week (Aug 19-23, 2013). Never heard of Acumatica? Well that is about to change. Acumatica, with headquarters in Kirkland, Washington, is one of the fastest-growing cloud-ready ERP solutions in the market. They are laser focused on the small/medium business space with both Acumatica-branded solutions as well as an impressive line-up of OEM partners. There's a lot to like about Acumatica, including its focus on cloud…
Companies have started to capture influence and relevance in new business and communication channels. Key findings from IDC's Social Business Survey, 2013 supports the notion that as companies have become comfortable with using social capabilities, they have begun to focus their energy on driving awareness of products and services. This means that employees, customers, and partners need to find new ways to communicate ideas and experiences around the business and capture ideas and feedback from all relevant constituents.
In 2012, the focus of social initiatives was to gather feedback and respond to employees, customers, partners, and suppliers in order to capture and understand all of the relevant brand/product/company discussions primarily on customer-facing social media. In 2013, this reactive approach has given way to an increasingly proactive style of engagement as companies now look to raise awareness of products and services in order to create an ongoing dialogue with employees, customers, partners, and…
Crowdsourcing and Social B2B Marketing for CFOs and CIOs: Proformative Exchange and IT Central Station
Many of us use Yelp, TripAdvisor, Angie's List, and other sites for information on restaurants, hotels, contractor services, and more in our personal lives. And these sites are useful when making choices on where to spend our hard-earned money and picking a service provider that others have used and we believe we can trust. And we want more resources like these to use in our professional lives. Two sites have launched recently that are worthy of a look - Proformative Exchange, focused on the…
The leaders of our organizations, the supporting management teams and our direct managers all play a key role in shaping the way users communicate, the way information is accessed and the way work gets done. This can come through encouraging structured or unstructured conversations to illicit feedback on performance and outcomes, allowing a user to be autonomous in the way they complete a task or project, enabling a user to choose the relevant personal tools that allow users to be more productive in the context of work, there would be some acknowledgement that all users are now expected to do more with less and that the working day can now span 5 to 9 rather than 9 to 5. It is critical for leaders to understand all user productivity cues, workflow, approvals, devices, tools, applications, etc in order to understand where social workflow can be of mutual benefit to the company and to the user. Delivering this mutual benefit drives business value, through measured outcomes and outputs as well as forming the basis of a more engaged, a more productive and a more social business.
Last week in New Zealand, a previous manager, Craig Soutar, won New Zealand CIO of the year. Not only was this a great achievement but it enabled me to reflect on my early career and map the cues from his leadership to how I work today. To provide some context, New Zealand is a small geographically isolated country in the South Pacific with 4.6million residents. The market for information technology is small and contained but the tyranny of distance is becoming increasingly less of an issue for…
I'm at the IBM Smarter Commerce Summit today in Nashville, Tennessee. The focus of the conference is putting the customer in context, thereby creating a virtuous circle of delighting customers. It's important to note that this is not just about B2C and retail, but crosses all industries (we heard stories today from banking, insurance, and healthcare) and all types of buyers, both business and consumer. It's putting the right information in front of the right customer in the right place, at the right time, and in the right manner. All in an omni-channel interaction that works for me as I am interrupted, change devices, and generally go through my day in my business and personal life, plus converging my digital and physical worlds. One of the tweets on the #smartercommerce stream referred to this as B2ME.
I'm at the IBM Smarter Commerce Summit today in Nashville, Tennessee. The focus of the conference is putting the customer in context, thereby creating a virtuous circle of delighting customers. It's important to note that this is not just about B2C and retail, but crosses all industries (we heard stories today from banking, insurance, and healthcare) and all types of buyers, both business and consumer. It's putting the right information in front of the right customer in the right place, at the…
Coupa, an emerging software vendor of cloud-based spend optimization solutions for mid-size and large enterprises, held its first ever customer summit (Coupa INSPIRE 2013) in San Francisco on April 8-10, 2013. While spend optimization solutions aren't necessarily new, Coupa's approach to expanding the process of managing spend from one limited to the procurement organization to one that engages and involves the entire finance organization demonstrates how social business concepts are changing work in the back office. Currently boasting more than 300 customers in 40 countries, Coupa is doubling the company YOY and adding new products and functionality every quarter. In addition to meeting with the Coupa team at INSPIRE 2013, I also had the opportunity to talk with two of Coupa's partners - KPMG, specifically the Procurement Advisory Practice, and Seal Software, which offers an intriguing Contract Discovery and Analysis solution.
On April 9, I attended Coupa INSPIRE 2013, Coupa's first (although it certainly didn't look like a first effort) customer and partner summit. Approximately 200 customers, over 20 partners, and the entire Coupa staff were on hand to celebrate their success and learn from one another. Spend optimization is not just about procurement, just as procurement is not limited to the manufacturing process. Spend optimization is important across the entire organization and in all industries. But…
With the fast adoption of cloud computing a whole new crop of financial technology vendors have emerged and it can be difficult for a financial professional to keep up. Communities like Proformative are popping up to connect like minded professionals to get answers to questions, rate vendors, and come together at events. The ProformaTech 2013 conference was one of those events and provided me an opportunity to catch up a few innovative providers of financial solutions in the cloud - Acumatica, Aria Systems, FinancialForce, Intacct, Kyriba, and RevStream.
As an analyst, it's my job to keep up with what's going on in the software industry, but I admit there's so activity today that it can be hard to do. A few years ago it seemed that there were only a few obvious financial accounting solutions and the barriers to entry were so high that it was difficult for new companies to get started. With the fast adoption of cloud computing that is all changed. And if this is hard for me, I can't imagine how a finance professional can do their own job every…
The salesforce.com platform powering ISV growth - watch as Veeva Systems thinks IPO and Kenandy grows from company launch to 7-figure deals in 18 months
Salesforce.com's Force.com PaaS solution is being used by ISVs to very quickly build out products and grow their business. Also the switch from flat rate pricing to a revenue share model enables ISVs to build enterprise offerings that they can sell on a consumer scale. Two examples of the ISVs chosing to build on Force.com are Veeva Systems, which went from a 2007 start-up to an estimated $100M revenue in 2012 and Kenandy, which went from company launch in August 2011 to its first 7-figure deal just 18 months later.
Yesterday, my colleague Stephen Hendrick and I had the opportunity to talk with Mike Rosenbaum, newly promoted EVP of Platform at salesforce.com. If you don't know about the salesforce.com platform Force.com, you should. Force.com is a Platform-as-a-Service (PaaS). A number of vendors offer a PaaS solution that enables independent software vendors (ISV) to build applications. Many of these PaaS offerings are more of a do-it-yourself option where the ISV makes their own decisions and chooses…
The announcement from Yahoo mandating that users home-based workers will now need to work onsite from Yahoo's offices has been met with increasing criticism and highlights a number of issues that have been bubbling in organizations for some time. The changing dynamics of business operations, the impact of the social web on behaviors, the resultant (and often inherent) change in working culture, increased personal productivity expectations, alignment of organizational goals, the alignment of personal goals to 'space' and 'place' of work, the list goes on. The changing nature of work and where work gets done from both a physical and business workflow perspective, is subject to many interdependent facets. Some of these facets are inextricably linked so if you pull one lever other pieces need to compensate. The Yahoo example clarifies that the challenge is not about the 'place' of work but of setting expectations and measures of what productivity means to the organisation.
Leveraging social technologies and particularly social workflow is a core part of how organizations today can manage the transition to a new way of working or usher in a more holistic cultural change. Social workflow enables an employee's relationship with the organization and other employees to transcend traditional relationships inside the company. A focal point of workspace change is the ability to use social business tools to engage end users. We have spoken a lot about the transition from…
Meeting changing employee, customer and partner expectations is becoming a business imperative as companies assume a more 'social' workflow. Managing the complex processes associated to leveraging this feedback is where innovation management plays a key role. As competitive pressures rise companies will increasingly look to innovation management solutions to help build a more agile business.
Through 2012, the adoption of enterprise social software has matured quickly. The most common conversation I have with customers and IT practitioners is not how to demonstrate ROI but what to do with the growing number of tools that have proliferated inside the organization. Some may be on premises, like Jive Software or IBM Connections, but there also maybe unsanctioned (and many sanctioned) instances of Yammer, SocialCast or a suite of other social and collaborative tools. This level of…
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