Social Business

Archives for June 2011 « Recent Articles

Photo of Mary WardleyOffline

Thanks to advances in technology, there are a number of very interesting and important initiatives happening that are targeted at understanding the customer, creating good experiences for the customer, and reaching out to customers in new and different ways in order to build and maintain business.   The current initiatives across the organization in social media are going to make reconciling these initiatives an imperative.   I was in California last week and spent a couple of days at a contact ce

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