IT Governance and Executive Strategies

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The Shortcomings of Bimodal IT

By Meredith Whalen

As the business world becomes more global, complex, and sophisticated, IT organizations are challenged to simplify and expedite their processes. Several advisory firms recommend simplifying IT by implementing a bimodal, or two-speed, approach. This approach may seem like a good kick-start in the short term; however, it is impossible to sustain. Bimodal IT takes us back to the era of black and white photography — creating limited output, yet promising that a full spectrum of colors will be added down the road.

Simplification is not about ignoring complexity or reducing the value of the digital universe. To the contrary, it involves making a highly sophisticated system easy to use, easy to change, and welcoming to consumers.

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