IT Governance and Executive Strategies

Archives for July 2011 « Recent Articles

Photo of Melinda BallouOffline

So what about agile and ITIL? What about applying agile to long-term maintenance, service and change requests post-deployment? Recently, I've been receiving a flurry of calls and have been advising clients about the need for coordination and leverage between agile, ITIL and operations efforts and engagement with change requests and long-term application support. Given the expenditures and focus on service management and software maintenance (with 80+ of expenditures on the operations side), it makes perfect

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