IT Governance and Executive Strategies

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Digital transformation (DX) is causing a shift in the enterprise. Business leaders must rely on new KPIs for effective IT measurement. This blog covers the shift from traditional IT KPIs to the new KPIs that are being demanded as organizations are disrupted by digital transformation.


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The rapid emergence and spread of digital “innovation accelerators” such as AI/cognitive computing, robotics, and IoT has many businesses scrambling —in a highly competitive and often volatile marketplace — to figure out where and how these innovative technologies fit into their business and technology strategies for digital transformation (DX). Many businesses are exploring or innovating digitally enabling products and services; others are creating new digitally enabled products, services, and customer experiences. Often, this experimentation and product development is taking place in labs or limited test bed prototypes.


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The way to measure the effectiveness of IT operations has changed. To help IT and business leaders to get the most out of their IT operations, IDC addresses their essential about IT measurement in the age of digital transformation.



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