In their current state, established enterprises are making uneven progress in digital transformation. While many organizations have started on their digital transformation journey, 59% of organizations are now stuck. These businesses are challenged by the new set of competitive market forces and digital innovations that are disrupting and digitalizing the same marketplaces where they have so successfully competed in the past. These challenges require an even higher degree of management oversight and measurement to ensure that successful DX outcomes are achieved on time and on budget.
Business and IT leaders can now utilize the industry's first DX performance scorecard to provide the dimensions of high performance through a series of success metrics and its key performance indicators (KPIs). Unlike anything else in the industry, the new scorecard is a necessary tool to understand the scope and impact of DX, facilitate an in-depth analysis of DX investments relative to strategic enterprise priorities, and identify both leading and trailing indicators.
The goal of DX is to ensure the long-term competitiveness of the organization by exploiting 3rd Platform technologies and capabilities. To achieve this goal, organizations should benchmark themselves against the standards of a digital native enterprise (DNE), defined by IDC as an entity that is able to scale its operations and innovate at a pace that is an order of magnitude greater than traditional businesses.
- Helping to scope impact of DX
- Facilitating investments relative to strategic priorities
- Identifying leading indicators to avoid unproductive DX funding, and trailing indicators to improve the transparency of business results
- Visualizing what DX excellence looks like (i.e., the gold standard)
- Placing a company in a definitive position from which to measure progress
- Developing a blueprint for achieving company DX goals and objectives
For more digital transformation resources, including complimentary downloads and more, visit idc.com/itexecutive .