Reminders

Infrastructure and Data Management

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Digital transformation (referred to as DX, for short) is a journey that most organizations have to undertake in order to future-proof their existence.​​ For these organizations, cloud is a crucial foundation for their DX initiatives. Cloud shapes enterprise IT service strategies, and, therefore, influences the outcome of DX initiatives. Organizations that fully embrace the distributed infrastructure model supported by cloud and hybrid IT treat IT as a core competency – one that drives new sources of competitive differentiation, while also supporting ongoing business processes.


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Thoughts on the Net Promoter Score (Blog #2)

By Eric Burgener

This is a series of blogs that explore the use of NPS and address some of the criticisms that have been leveled against it over the years. NPS can be an effective tool in an enterprise storage vendor's arsenal, but how effectively a vendor designs and implements their "NPS program" will determine their success with it


Photo of Eric BurgenerOffline

Thoughts On the Net Promoter Score (Blog #1)

By Eric Burgener

This is a series of blogs that explore the use of NPS and address some of the criticisms that have been leveled against it over the years. NPS can be an effective tool in an enterprise storage vendor's arsenal, but how effectively a vendor designs and implements their "NPS program" will determine their success with it.


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The IDC AFA MarketScape evaluated 10 vendors' enterprise storage platforms on their ability to meet requirements for dense mixed workload consolidation that includes at least some mission-critical applications. In this rapidly maturing market, there is still much to differentiate vendors. This document should provide food for thought for both customers and vendors alike.


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I had a chance to spend a few days at the Flash Memory Summit in Santa Clara this year, and this blog highlights some of the recent announcements in the AFA space from the show. NVMe was a major theme of the show, and we are seeing more enterprise storage vendors announce NVMe-based features, products and roadmaps.


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Last week, I explored some of the key issues and core benefits that are prompting enterprises to move to more flexible and cost-effective composable infrastructures. As I pointed out in Part 1 of this blog, composable infrastructure technologies from vendors like TidalScale are designed to address many of the most pressing issues in today’s data centers, such as the rapid growth of data, the challenges of accommodating unpredictable workloads with traditional servers and rack systems, and the inherent inefficiency and outright waste that comes from provisioning servers that cannot address the needs of new-generation applications and those that are dedicated to running just one application. In this part, l will review the role of software-defined resources in ensuring that composable data centers are a realistic and cost-effective end goal for enterprise digital transformation.


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Some recent acquisitions in the SDS market - Nutanix bought PernixData and Red Hat bought Permabit - highlight a cautionary adage I often heard when working with venture capitalists in the past. When evaluating the future prospects of a funding opportunity, VCs want to understand whether a new business idea is a standalone product or is really just a feature that will quickly be integrated into a platform (presumably owned and shipped by someone else).


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New approaches to infrastructure design are required for businesses to keep up with the amount of data that is generated, and whose timely analysis is of paramount importance for the business to remain competitive in the digital economy. Newer approaches to infrastructure must focus on efficiency to minimize budgetary shocks on IT departments, and agility to respond to business needs on-demand. Businesses are embracing new-generation applications to prepare themselves for the future, while maintaining current-gen applications that support revenue-generating operations.

Composable infrastructure technologies from vendors like TidalScale are designed with these key objectives in mind. They are designed to support both current and new generation of applications, thus enabling IT to better service revenue-generating operations while also supporting their business foray into the future. Crucially, Composable software solutions are software defined, and maximize return on investments in server hardware by pooling compute, memory and disk resources for maximum efficiency, utilization, and visibility across the entire datacenter, and not just a cluster of servers.


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IoT is bridging the IT–OT divide rapidly. Data is no longer just under the purview of IT. Smart and connected devices, which are under the purview of OT, enable data collection, control and actuation, and enable additional IT-centric applications. The need to collect, store, and analyze data in a cost-efficient and timely manner means that IT and OT architecture and operations models need to converge and coexist. Software-defined OT (SD-OT) and IT–OT convergence are part of an “Intelligent Edge." Converged IT/OT Systems minimize data transfer between the core and edge, and carry out OT and IT functions seamlessly.  SD-OT moves OT functions into the software running on industry-standard hardware. OT control and data acquisition functions are network-based and can be performed from the Core or anywhere at the Edge. Converging IT and OT means running IT and OT software on the same core and edge infrastructure tier and possibly on the same physical hardware.


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Some Thoughts on the Demise of Violin Memory

By Eric Burgener

Violin Memory, one of the early high flyers in the All Flash Array (AFA) space, filed for Chapter 11 bankruptcy in December 2016. This blog discusses some of the issues around their predicament, and takes a look at how the AFA market's use of custom flash modules (CFMs) (which Violin used in the Flash Storage Platform) has been impacted in enterprise-class arrays over the last couple of years.


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IDC's Infrastructure and Data Management Blog is the home for IDC storage analysts to share their thoughts on technology, market and industry trends, announcements, movers and shakers, innovative ideas, and recent research.

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