Reminders

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I recently completed an IDC MarketScape on Decision Management Software Platforms. This research project gave me the opportunity to speak to several vendors in the market including, FICO, IBM, Oracle, SAS and TIBCO, several of their customers who adopted the solutions, and put the findings in the context of the decision management research I have been doing for many years. Until this platform market emerged a few years ago, customers cobbled together rules engines, advanced analytic tools, interfaces and alerting capabilities to develop decision management solutions. These solutions used rules to enforce resource constraints or maintain compliance with external regulations and internal policies while applying predictive analytic models to generate optimal decision choices. These decision options could be automated if an event met acceptable confidence thresholds or served to front-line employees who could then take action based on recommendations.


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