Smart Government

Archives for September 2012 « Recent Articles

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Open consultations... open only for the experts?

By Massimiliano Claps

Open government initiatives have proliferated around the world from traditional consultations, to open data, to crowdsourcing and innovation contests. The Portuguese government launched an open consultation about the new digital agenda for the country. The open consultation has some aspects that make it less "open" than probably the government was hoping for.

Photo of Massimiliano ClapsOffline

A briefing with a software vendor made me think that IT suppliers and governments have similar challenges when it comes to application portfolio management.

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Big Data is Big Business in Smart Government

By Adelaide OBrien

Government Insights Smart Government Strategies research assists government decision makers in transitioning to a smarter stage of leveraging resources and measuring outputs. One area of focus that we will be advising government on is the use of Big Data. Big Data allows government to make better decisions by taking action based on patterns revealed through analyzing large volumes of data, related and unrelated, as well as structured or unstructured. Big Data is one of the technologies that's critical for government entities to deploy in order to transition to the Smart Government stage.

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I'm a Happy Customer

By Massimiliano Claps

My experience with the Italian health service was both frustrating and surprisingly good. It provides lessons learned for those that are planning to use technology to consolidate and integrate services for a better patient/ customer experience.

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154 Chinese Cities Propose Smart City Plans and More Will Follow

By Ruthbea Yesner Clarke

The Smart City concept is clearly being embraced by city planners and the central government in China. As of February of this year, proposals for Smart City construction in China reached 154 cities with more than 20 cities already having begun construction, and others announcing details such as investment amount, project timelines and scope.

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As evidenced by this week's introduction of Apple's iPhone 5, and the release, two weeks ago, of the Federal CIO Council's Bring Your Own Device Toolkit, mobile computing solutions and devices continue to grow in importance across most government enterprises.

As this growth occurs, mobile device risk management becomes a more important discussion topic within CIO offices. Security-related risk management for mobile solutions starts with Wi-Fi enabled notebook PCs, and extends to smartphones, Apple iPads and other solutions. Increasingly, things like wireless video systems and gaming devices are falling within this realm.

IT managers often are caught between employee and citizen demands for greater mobile access vs. the need to protect security by limiting such access. But the time for simply saying no has passed. Mobile devices are part of the government computing landscape now.

We believe that it's important to think of things like the arrival of new hardware devices, mobile security, and BYOD under a larger umbrella, which we call Mobility Governance. This type of governance moves past simple device management or security configuration and considers the function of mobile devices within a government agency's broader enterprise business issues.

Photo of Thom RubelOffline

Government, like most other industries, is going mobile. And, like most other industries, there are big concerns about information security on mobile devices. But unlike most other industries, the sensitive nature of government information makes security paramount to overall success and adoption..

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