Smart Government

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The District of Columbia government has fallen into the trap that we warn our government clients to avoid.  Namely, raising citizen expectations through the implementation of e-government and 311/CRM systems and then not delivering.  How do I know?  I'm a resident. Under the leadership of now Federal CIO Vivek Kundra, DC was a promising example of e-government and open government innovation.  My colleague Adelaide O'Brien, who focuses on government services delivery, has not only written

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Three Cheers for IT Dashboard 2.0

By Adelaide OBrien – 2 Comments

It was just over a year ago, in June of 2009 that Vivek Kundra, Federal CIO, launched the first version of the IT dashboard,  targeting the over $30 billion of IT projects that were either behind schedule or over budget. Last week OMB launched IT Dashboard  2.0 with new, improved features that provide mobile access, the ability to dive deeper into the data, and more options in creating program comparisons.  

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Like Oil and Water: Government Telework

By Thom Rubel

It seems some things just don't mix.  There's a report out today entitled "On Demand Government: Deploying Flexibilities to Ensure Service Continuity" by the Partnership for Public Service - a Washington, DC-based non-profit dedicated to inspiring public service and improving the federal workplace - and Booz, Allen, Hamilton. According to the report, "Workplace flexibilities lead to economic efficiencies, including cost savings on real estate, infrastructure and energy usage, and improve

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There was an article in the Wall Street Journal last week entitled " U.S. Freeze on Technology Projects Sends Shivers Through the Industry."  It got the attention of a couple of people up the line in our organization and I suspect the IT vendors in the government market got more than one alert from their web monitoring services.  Needless to say, we're getting questions from our vendor clients like "What's this mean for federal IT spending?  Is it going to slow down?  Are the Feds cuttin

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