Reminders

Avoid the Pitfalls of Digital Government

By Massimiliano Claps – August 22, 2016
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The European Commission (EC) and many countries in the region, are revamping their digital strategies. Local governments start to introduce bots to personalize citizen services. Enthusiasm runs high when new strategies come out and new technologies are piloted. That is until execution starts, and the underestimated organizational, technical, project, financial, and security risks start to materialize. This blogs looks at lessons learned from previous iterations of government digital strategies to inform future implementation of new plans.

 

About the author

Massimiliano Claps

Massimiliano Claps is Associate Vice President for IDC Government Insights and IDC Health Insights in EMEA. Mr. Claps core research coverage includes digital transformation in government, with a…

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