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Photo of David PottertonOffline

2011 FST Summit — Looking Ahead to 2012,

By David Potterton

As we come to the end of 2011 and begin to contemplate 2012 (especially with our predictions being published next month), we can see that the financial services industry will continue to be challenged by a number of factors including regulatory changes, liquidity and debt exposures, revenue replacement and constant cost pressure. These issues were most recently brought out and discussed by IT executives across financial services during the most recent FST Summit held in Scottsdale.


Following up on our ongoing research and the FinovateFall 2011 conference in New York City I published a report today: Business Strategy: New Online Retail Investment Tools Emerge, But Are They Helping? (, Doc # FIN231105). The report looks at new approaches in personal investment solutions, which we define as a broad category that encompasses financial tracking, planning, education, simulated trading, and portfolio screener solutions.

Photo of Marc DeCastroOffline

After all the public backlash, and industry experts criticizing Bank of America for announcing a monthly fee for debit card users, Bank of America has decided to no longer charge a monthly fee for debit card usage. While consumer protection groups and numerous "grass root efforts" across the country begin to take credit for this decision, let's look at some of the reasons why Bank of America even toyed with the idea of a fee.  

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