What's on the mind of utility executives? It's still about customer engagement.

By Rick Nicholson – May 25, 2012
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I recently attended and acted as master of ceremonies for the Next Generation Utilities Summit in San Antonio, which included 50 North American utility business executives as delegates. The roundtable discussion, panels, workshops and 1-on-1 meetings gave me some additional insight into the top issues on the minds of these executives.


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Rick Nicholson

Group Vice PresidentIDC Energy Insights


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