With IT departments increasingly being asked not only to expand the reach and roster of their services, but also innovate in terms of how these services are delivered to citizens, more and more Middle East government CIOs are approaching IDC with questions on how to meet these twin demands without pushing complexities to unmanageable levels. And with end-user expectations and service delivery requirements ratcheting up by the day, that task is not becoming any easier, so which technology investments in particular are they focusing on? (Originally published October 9, 2014)

With a recent IDC Health Insights survey of hospitals across the MEA identifying a strong correlation between IT infrastructure investment plans and a desire among hospitals to increase patient satisfaction, healthcare providers across the Middle East are increasingly switching their attention to the so-called 3rd Platform technologies of mobility, cloud, and big data and the benefits they can bring. So what does the future hold for eHealth in the Middle East? (Originally published September 18, 2014.)

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